StellarByte Designs

Make sure that you respond in a timely manner. For instance, you might encourage them to email you questions. Alternatively, you might provide a telephone hotline, or enable an instant messaging service so that they can chat in real time while looking at your store.

Provide your contact details throughout the site, including a telephone number and physical address. Promote confidence, respond quickly to emails, and answer the telephone professionally.

Divide the site into logical sections, with clear navigation links and a link to the home page on every page of the site. Give full information with each product. Provide a search facility. And make sure that customers can get from home page to ‘Buy now’ button in the minimum number of mouse clicks.